Terms of service

Terms of service for e-transfer

This service is only available in Japanese.

Article 1 (Purpose)

These terms of service set forth the conditions of use for the e-transfer digital money settlement system operated and managed by e-transfer, Inc. (hereinafter referred to as “We”) and apply to the use of e-transfer digital money by the user.

Article 2 (Purchase and charge)

  1. To use the e-transfer digital money, an e-transfer recharge card or e-transfer recharge junior card must be purchased. The e-transfer recharge card can be purchased only by corporations and individuals twenty years of age or above. Individuals under twenty years of age can only purchase the e-transfer recharge junior card (hereinafter, unless otherwise noted, both the e-transfer recharge card and the e-transfer recharge junior card are referred to as the “e-transfer recharge card”).
  2. The e-transfer online card can be obtained only by corporations and individuals twenty years of age or above. Individuals under twenty years old can obtain only the e-transfer online junior card (hereinafter, unless otherwise noted, both the e-transfer online card and the e-transfer online junior card are referred to as “e-transfer online card”).
  3. One point of e-transfer digital money is charged for every one yen deposited by users by bank transfer via our website, at convenience stores, or via settlement agencies’ cell phones.

Article 3 (How to use)

  1. Users can purchase goods or services with the e-transfer digital money at e-transfer member stores.
  2. When users purchase goods or services with the e-transfer digital money at e-transfer member stores, the e-transfer digital money points equivalent to the amount spent are deducted from the e-transfer recharge card or e-transfer online card and the available balance is updated.

Article 4 (Confirmation of the balance)

The balance of the e-transfer digital money can be confirmed on our website.

Article 5 (Balance protection)

For the e-transfer recharge card or e-transfer online card, users can configure a specific amount of e-transfer digital money to protect unless the users themselves cancel the protection.

Article 6 (No refund and cash conversion)

It is prohibited by law to refund or convert to cash the e-transfer digital money.

Article 7 (Card number and password managements)

The cardholder is solely responsible for the card numbers and passwords of the e-transfer recharge card and the e-transfer recharge online cards, and we assume no responsibility whatsoever for any damages suffered by cardholders from the loss, theft, abuse, or breakage of the e-transfer recharge card and the e-transfer online card, including errors in the card data due to defacement of the card. (Passwords can be changed on our website as many times as needed.)

Article 8 (Card breakage, defacement, and loss)

If cardholders wish to transfer their point balance for e-transfer digital money to a new e-transfer recharge card or e-transfer online card due to breakage, defacement, or loss of the card, the point balance for the e-transfer digital money can be transferred to a new e-transfer recharge card or e-transfer online card by entering the card numbers and passwords at our website.

Article 9 (Cases when services cannot be used)

Users understand that services related to the e-transfer digital money may not always be available due to maintenance, inspection, electric power outages, failure of communication lines or other unavoidable reasons.

Article 10 (Disqualification)

We shall retain the right, at our sole discretion, to disqualify users for the following reasons:

  1. Users obstruct or potentially obstruct the business or operation of our member stores in using the e-transfer digital money;
  2. The use of forged or altered e-transfer recharge cards or the illegal use of e-transfer digital money by the user or through a third party;
  3. We regard the user as not appropriate for the use of the e-transfer digital money.

Article 11 (Transaction with e-transfer member stores)

  1. Any problems regarding returns, defects, or deficiencies in merchandise when users purchase goods or services with the e-transfer digital money shall be resolved by the users and e-transfer member stores.
  2. In the event of the preceding paragraph, users shall not request cancellation of any transaction and a refund of e-transfer digital money and e-transfer digital money points that have been deducted.

Article 12 (Collection and use of personal information)

We shall implement the necessary protective measures required by law and related ordinances concerning the protection of private information when we obtain personal information from users for operation of the e-transfer digital money settlement system.

Article 13 (Change of terms)

We shall be able to change or revise these terms at our discretion without users’ consent. We will notify users of the change or revision of the terms on our website.

Article 14 (Applicable laws)

These terms of service shall be governed by the laws of Japan.

Article 15 (Court of Jurisdiction)

The Tokyo District Court shall be the exclusive court of jurisdiction for all disputes regarding these terms.

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